Delivery

Hello, wonderful Squish Squad! At Owlandgoose Shop, we know the heart-fluttering excitement of waiting for a new plush friend to arrive. That moment of unboxing pure, squeezable joy is what we live for! Founded by collectors for collectors, we’ve crafted a delivery experience that’s as smooth, transparent, and comforting as the signature marshmallow-soft feel of our Squishmallows.

Whether you’re a dedicated hunter for rare 14″ – 16″ finds, a parent gifting a 5″ pocket-sized comfort, a student decorating a dorm with a giant 20″ cuddle companion, or searching for that perfect Holiday Squishmallow, we ensure your precious parcel arrives safely and smiles intact.

📦 Your Journey to a Hug: Order to Delivery Timeline

We move quickly because we can’t wait for you to meet your new friend!

• 📝 Order Processing (1-2 Days): Once your order is placed, our team in Seymour, US, lovingly prepares your Squishmallows for their journey. We check every detail to ensure you get the perfect, officially licensed JAZWARES plush.
• ✈️ Shipping & Transit: This is where the adventure begins! We partner with trusted global carriers to bring hugs worldwide (shipping to most regions, excluding only the most remote areas).

🏡 Final Delivery: Your Squishmallow arrives at your doorstep, ready for its first real hug! You’ll receive tracking updates so you can follow its cozy voyage every step of the way.

🌍 Our Global Reach, Your Personal Touch

From our home base at 954 Neville Street, Seymour, US 47274, we’ve connected with thousands of customers across the globe. While our reach is international, our heart remains that of a small, passionate shop. We understand the thrill of the hunt for a Licensed favorite or the completion of a Hug Mees & Stackables set. Your collection goals matter to us personally, and we pack every order with that collector’s care.

💝 Our Promise & Your Peace of Mind

Your satisfaction is the core of our mission to spread comfort and joy.

• ✅ Hassle-Free Returns: If your new friend isn’t quite the perfect match, we offer a simple return policy within 15 days of receipt.
• 🔒 Secure & Simple Checkout: Shop with confidence using Visa, MasterCard, JCB, or PayPal.
• 💌 We’re Here For You: Have a question about your delivery or need help choosing between a 7″ – 8″ buddy or a Clip? Our dedicated support team is just an email away at [email protected].